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10 Stupid Mistakes Businesses Do In the Cloud

“Sky is the limit”. We enjoy telling this adage. However, what we fail to mention is that underneath those clouds, there hides lightning, thunderstorms, torrential rains and heavy gushes of winds, to name a few.

Same goes for cloud computing as well. On the brighter side, cloud technology provides us with the ample number of benefits including scalability, flexibility, and agility. However, on the other side, even a slightest of mistake or slip-up can result in utter chaos and remorse.
Here are 10 such silly mistakes:

1. Migrating all applications to cloud

Yes, several enterprise applications still aren’t cloud friendly. Businesses can incur fatal damages in terms of application performance and user experience if they move applications that are difficult to integrate with legacy systems. Thus, it is advisable to understand and validate all the applications that you intend to move to the cloud.

2. Firing people on legacy solutions

One of the biggest mistakes businesses do in the cloud is firing employees on the legacy systems in advance, often to compensate for the migration expenses before they actually begin the exodus. Migration to the cloud may take anything from a few months to the year. Therefore, enterprises would require their legacy system and the respective staff during the entire transition. For example, going for a cloud-based CRM software doesn’t mean that you should fire the staff handling your in-house customer data immediately, since this may lead to loss of data. 

3. Flying to cloud without a robust plan

Many enterprises fail to have a robust plan in place when moving to the cloud. They overlook understanding as who in the organization will administer specific cloud-related operations such as data backups, security, access controls, etc. Any blunder here could land your business into troubled waters.

4. Neglecting security

Security undoubtedly has to be the topmost priority when dealing with the cloud. The type of security you wish to have for a specific cloud application must depend on the type of data (sensitivity) that the application handles. For instance, CRM software solutions that deal with crucial customer data should always be encrypted and authenticated with stringent access controls.

5. Believing that on-premise and cloud are the same things

One of the costliest mistakes is treating cloud ecosystem like the way you treat an on-premise data center. Though cloud can offer excellent cost savings, it requires a completely different set of resources and management practices/processes. Failing to do so might lead to waste of efforts, time and money instead of saving.

6. Moving with an amateur or untrained staff

Unfortunately, many IT personnel are still clueless about cloud technology and its mechanisms, especially if it’s their first encounter with cloud technology. On the other hand, finding and recruiting cloud-savvy staff is still a daunting and challenging thing. Migrating to cloud without sufficient knowledge and training can make the process tiring and extensive. This is the reason IT experts and staffs need proper cloud training prior to taking the giant leap.

7. Incompatible move

Another frustrating mistake is migrating to cloud with incompatible operating systems (OS) and/or platforms. The journey to the cloud can be much smoother if your cloud vendor provides you with the same OS and middleware that you already have been using for your on-premise setting. This would eliminate the need for extensive tweaks and rewrites saving tons of efforts and time.

8. Setting unrealistic expectations

Many CIOs and business owners often tend to have larger than life or rather unrealistic expectations when it comes to cloud migration and its infra. For example, hosting documents, email and database apps on cloud-based CRM software solutions shouldn’t be a problem, but running intense videos, graphics and related applications might require specific or additional hardware as per needs. Therefore, it is advisable to rope in a consultant when it comes to understanding and setting realistic expectations from the cloud.

9. Giving service performance analysis a miss

Failing to analyze your cloud service against the expectations you have set will only lead to utter wastage of money and time. Businesses should regularly evaluate the KPIs and undertake appropriate actions to deal with potential discrepancies if any.   

10. Ignoring disaster recovery

All that you move to cloud is 100% safe and secure, right? Well, it is, if you do your part and do it right. For instance, if moving all your critical customer data to a cloud-based CRM software, you ought to acknowledge the uptime from your cloud vendor before you actually initiate the move. Though most of the cloud-based CRM software services offer automatic data recovery and disaster plans, it is still advisable to have a backup strategy of your own ready. What if some dissatisfied admin or a hacker deletes all your critical customer data? This calls to have a robust backup plan in place.         

Takeaway

Cloud computing is a boon when it comes to streamlining critical business operations and getting more productive in today’s cutthroat business ecosystem, but it is highly important that you understand the cloud’s mechanisms in order to reap the most out of it.

Lastly, yet importantly, a foolproof way to mitigate cloud mistakes is to rope in the services of an established and reliable cloud vendor. It is always a smart thing to have a skilled cloud partner onboard for a smooth and trouble-free migration experience.

 

About the author

Anwar Shaikh

Anwar Shaikh writes on cloud computing, enterprise technology, analytics and business intelligence software including CRM, ERP and HRMS solutions. A self-made and reared up writer, Anwar writes for Sage Software Solutions Pvt. Ltd., a leading provider of budget-friendly cloud-based enterprise management solutions to small and mid-sized businesses in India.